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Entertainment & Hospitality.
Hotels, theme parks, cruise lines, casinos and other entertainment industry enterprises have extremely complex workforce management needs. Finding employees with specialized IT experience in these categories, in local markets around the country, can be an extremely challenging endeavor. As a result, workforce management terminals must be easy to build, easy to deploy, and easy to manage. Further, scheduling and payroll for hospitality and entertainment enterprises is highly variable, complex and dynamic.
CMI’s cost-effective, Java-based workforce management terminals are extremely easy to manage, in order to create highly customized applications for meeting the diverse needs of entertainment companies. Further, these sophisticated terminals very easily integrate into a variety of backend databases, including HRMS and ERP, and at the same time, provide entertainment enterprises with the ability to create applications to:
- Build skill, demand and location-based scheduling models
- Streamline and calculate payroll based on a variety of employee types, including union, part time, hourly, salaried and contract workers
- Handle a variety of shared tip models that calculate for type of shift (premium vs. standard hours), number of hours and skills
- Provide employee self service functionality, offering employees a battery of personnel information, without the intervention of HR personnel
With the addition of CMI’s advanced fingerprint biometric technology, companies competing in the entertainment industry can:
- Reduce the costs and risks of producing employee ID cards
- Eliminate “buddy punching” (clocking in for a friend who is late or absent)
- Securely deliver employees personal information, including salary accruals and FMLA status
- Enable CMI’s workforce management terminals to serve as highly accurate data input terminals for the delivery of benefits changes, shift results and vacation requests
- Ensure access control to restricted areas and areas with high valued items (e.g. cash, merchandise, equipment)
CMI’s workforce management and data collection terminals are used by casinos, cruise lines and theme parks, including Norwegian Cruise Line, Wynn Resorts, Foxwoods, Borgata and Hollywood Theaters, to handle a host of advanced time & attendance, payroll, schedule and access control capabilities.
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